Privacy Policy

1. What We Collect

We may collect:

• Your name, email address, and contact number (if you contact us or subscribe)
• Booking details made via Playtomic or other third-party apps
• Any feedback, messages, or information you voluntarily submit
• Technical data such as your IP address, browser type, and usage statistics
• Cookies and similar technology, described in Cookies below

2. How We Use Your Data

We use your personal data to:

• Confirm and manage bookings or inquiries
• Provide customer support and updates
• Improve our services and website
• Understand how the site is used and how our advertising is performing
• Send occasional news, offers, or updates (only if you've subscribed)

3. Sharing Your Data

We do not sell your data. We may share your data with:

• Trusted third-party platforms (e.g., Playtomic) for booking management
• Google and Meta, for site analytics and advertising
• Government or legal authorities if required under Indonesian law

4. Your Rights

Under Indonesia's Personal Data Protection Law, and under GDPR if you're in the UK or the European Economic Area, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for certain uses

To exercise these rights, contact us at play@bambampadel.com.

5. Cookies

We use cookies when you visit the site. Essential cookies keep the site running and can't be turned off, and they don't identify you. With your consent, we also use cookies for analytics and advertising:

• Google Analytics (GA4), to see how people find and use the site
• Google Ads, to measure enquiries and bookings that come from our ads
• Meta Pixel, to measure our Facebook and Instagram ads

If you reject, Google stops using cookies for the two Google purposes above. It may still receive a general, anonymous signal about your visit through Google Consent Mode, used only to estimate overall ad performance, and this cannot identify you. You can change your choice at any time using Cookie settings in the footer.

6. Data Protection & Storage

We take reasonable measures to secure your data from unauthorized access or misuse. Data is stored securely and only for as long as necessary to fulfill the purposes above.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, with the updated date.

Contact

Questions about this policy or your data go to play@bambampadel.com or on WhatsApp at +62811-3909-010.